Should I Give Up Trying To Make Things Better?

I’ve been working on this project for two months and have gotten very frustrated with the lack of communication regarding the specs for the software I’m supposed to be testing. Even more frustrating is the fact that this software is the backbone of the company’s business. You’d figure that since they felt it was important enough to bring in a QA person they’d feel it equally important to give the QA person what they needed to actually test the application. If you figured that you’d have figured wrong. (How many more times can I write the word “figured”?)

My frustrations with this situation (and others related to this assignment) has boiled over to the point where some of my email inquiries have included a certain amount of acid talk. This led to one of the higher ups in the development hierarchy to have a little talk with me in which I was told that this is the way it has always been here and I should give up any hopes of changing the culture.

Though I said the right things to defuse the situation I couldn’t believe my ears. I don’t care how long things have been done improperly. As a company if you’re giving up hope on fixing them then things will never improve and you’ll never get the better people who have come here to stay for long. It’s a situation that’s doomed for long term failure. Fristrating.

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